Customer Services Representative

Bangkok, Thailand
Reference No: WD-0003178

What's the role?

We’re looking for a proactive Customer Service Representative who is responsible for providing the essential staff and customer support to ensure that the highest possible service level is provided to our customers.

Who is Hilti?

If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service.

With 30,000 people in more than 120 countries, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.

What does the role involve?

If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 79 years, and a worldwide reputation for pioneering products and exceptional service. With some 30,000 people in more than 120 countries, we’re a great place for you to show us your worth as you learn, grow and carve-out your career.

We’ll give you everything you need to excel in your role, including ongoing training and lots of responsibilities from the start. In return for your exceptional performance and consistent results, you’ll receive one-to-one career mentoring, as well as exciting opportunities to move around the business.

What do we offer?

Show us what you’re made of and we’ll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.

We have a very thorough people review process, unlike any we know of in any other business. We screen everyone in the company in a yearly career performance matching process. It means we can pair talent with opportunities - developing our people in their current roles or challenging them to work in new ways or in new places. It’s how we find the right fit and further our teams personally and professionally.

Additionally, we offer you a competitive salary and a wide range of benefits, including training opportunities and very good health care plan.

Why should you apply?

We have an excellent mix of people and some of our best account managers joined us with little or no construction experience. Success at Hilti is down to teamwork and ability, no matter what your background.

What you need is:

  • Bachelor degree from reputable university.
  • At least 1-2 years relevant working experiences, preferably in call center or customer service function
  • Excellent telephone manner and interpersonal skills
  • Proficiency in English and Thai
  • Responsive and a "can-do" attitude
  • Team player with strong customer orientation
  • Strong communication and presentation skills
  • Experience in account servicing or customer service preferable
  • Experience in SAP system will be an advantage

If we’re impressed with your CV, we’ll invite you for an interview and introduce you to the team.
Do you have any questions? Please, contact HR Department, recruitment.moth@hilti.com
Tempted to apply or find out more? Go to careers.hilti.com

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